Mission statementTo ensure a safe, effective, uninterrupted and economical electrical engineering service to the community within the Drakenstein municipal supply area.
Office hours reception/Switchboard021 807 4660
24 hour Complaints Centre / Customer Care021 807 4665
Drakenstein Electro -Technical Services Division is managed by the Senior Manager, Mr. Willem Albertyn. The Division is responsible for the supply of electricity to the Paarl, Wellington, Simondium and Klapmuts areas. Gouda, Saron and Hermon receive their electricity supply directly from ESKOM.
There are an estimated 50 708 electricity consumers within the Drakenstein area.
The Drakenstein Municipal Notified Demand with ESKOM amounts to 175 MVA per month.
The fields of responsibility include:-
Financial ManagementResponsible for project managing and administration of MIG, DORA, INEP and OPEX and CAPEX budget funding for electrical operational and capital projects.
Contract AdministrationManagement coordination and the administration of service agreements and contracts with contractors and consultants.
Community LiaisonParticipation meetings and events in respect of projects to be expedited to ensure buy-in and long term sustainability of the projects by the community.
Job creationImplement, EPWP job creation projects as required and provide statistical information for all projects to the EPWP Coordinator for reporting purposes.
IDP processCo-ordination of the project identification and feasibility process between departments, in terms of the relevant IDPs.
After hours servicesProvide an after- hours standby service to ensure the continuity of electrical supplies to all services.
Energy EfficiencyCarry out energy efficiency feasibility studies and implement projects to retrofit municipal buildings and infrastructure to facilitate energy reduction measures.
Alternative electrical energy and generation.Processing of PV installation applications as required i.t.o. Safety Legislation, and approval of applicable metering and co-generation tariffs.
Smart meteringAt present test sites are being prepared for a Smart Metering project to establish the effect of Time Of Use tariffs on the domestic component of the municipalities consumer base.
For your convenience, links have been provided for:-
CONTACT INFORMATION FOR THE DIVISIONSecretary of the Senior Manager – Electro Technical Services.Tel: 021 807 4661Fax: 021 870 1912Email: email@example.com Electro-technical Services ReceptionTel: 021 807 4660Fax: 021 872 4074
SENIOR MANAGER:Mr. Willem AlbertynTel: 021 807 4663Fax: 021 870 1912Email: Willie.Albertyn@drakenstein.gov.za
Operations and Maintenance:Manager: Mr. M. FredericksTel: 021 8074677Email: Marahwaan@drakenstein.gov.zaSub-section: Substation Maintenance and CablesMr. J. Bence (Senior Superintendent)Tel: 021 807 4683Email: JacoB@drakenstein.gov.za
Responsible for: Maintaining all the transformers on the network Maintaining of all switchgear on the network Handling cable faults. Installation and maintenance of cables.Sub-section: Overhead LinesMr. E. Andrews (Senior Superintendent)Tel: 021 807 4673Email: EmileA@drakenstein.gov.za
Responsible for:1. Provide inspection and preventative maintenance services with regard to electricity lines.2. Ensure sustainable electricity provisioning.Sub-section: Wellington and Surrounding townsMr. E. Erasmus (Senior Superintendent)Tel: 021 8076294Email: Eben.Erasmus@drakenstein.gov.za
Responsible for service in Wellington: Provide maintenance services with regard to electricity substations. Render maintenance services with regard to electricity lines and network cables in the area. Render electricity maintenance service in council buildings, facilities, water and sewerage pumps and streetlights.
Electrical Engineering Efficiency ManagementManager: Ms. K. KgoweTel: 021 807 6379Kagiso.Kgowe@drakenstein.gov.zaSub-section: Specialised Engineering ServicesMr. P. De Vries (Senior Superintendent)Tel: 021 807 4671Email: Paul@drakenstein.gov.za
Responsible for: Finding faults on cables Handling the SCADA networkTracing of cable faults can only be scheduled after application for way leave has been received by the Planning section.Sub- section: Energy – Efficiency, Demand and Alternative EnergyMr. B. Tsobze (Chief Technician)Tel: 021 807 4681 Email: Brice.Tsobze@drakenstein.gov.za
Responsible for:Processes and procedures relating to Energy Efficiency, Demand and Alternative Energy in compliance with national legislation and best practice methodologies.Sub- section: Street lighting and Facility Support ServicesMr. B. Matjan (Senior Superintendent)Tel: 021 807 6376Email: Bradley.Matjan@drakenstein.gov.za
Responsible for: Render electricity maintenance service in council buildings and facilities. Render electricity maintenance services with regard to water and sewerage plants and pumps. Render an electricity maintenance service with regard to street and traffic lights.PLANNING AND CUSTOMER SERVICESMANAGER: MR. L. LAINGTel: 021 807 7746 Fax to email: 086 645 6457 Email: LeonL@drakenstein.gov.za
APPLICATION FORM CAN BE HANDED IN AT RECEPTION OR FAXED TO:Sub-section: Planning and DesignResponsible for:
Planning and preparing cost estimation for: New three phase connections Upgrades to three phase connections Any maintenance that needs to be done on the network.
Ms N Tshula (Planner)Tel: 021 807 4669 Fax to email: 086 606 9808 Email: Ncikazi.Tshula@drakenstein.gov.za
Mr. U. Cleophas (Planner)Tel: 021 807 4693Email: Udo.Cleophas@drakenstein.gov.za
Mr. E. Lawrence (Planner)Tel: 021 8074693Email: Elden.Lawrence@drakenstein.gov.za
Mrs A Walters (Planning Administration)Tel: 021 807 4684 Fax to email: 086 269 9587Email: Alvihra.Walters@drakenstein.gov.zaSub - section: Service Connections Responsible for the installation of:
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Co Generator Application Form click hereApplication process - Drakenstein Guidelines for Embedded Generation click here APPLICATION FORM CAN BE HANDED IN AT RECEPTION OR FAXED TO:
Mr L LaingTel: 021 807 7746 Fax to email: 086 645 6457 Email: LeonL@drakenstein.gov.za
Ms N TshulaTel: 021 807 4669 Fax to email: 086 606 9808 Email: Ncikazi.Tshula@drakenstein.gov.za
Mrs A AdamsTel: 021 807 4684 Fax to email: 086 269 9587Email: Alvihra.Adams@drakenstein.gov.za
How to Contact Eskom
CS Online is a contact channel for Eskom customers.
The site can be accessed from the main Eskom homepage, www.eskom.co.za, select “Customer care”, then select the CS Online link.
Access the online website directly using the web address: http://csonline.eskom.co.za
As a valid customer, you have the following options available:
Call: 08600 37566SMS us: 35328Email: firstname.lastname@example.orgFax: (021) 915 2867 (WCape only)Visit www.eskom.co.za to access CS online for self-service options.
021 872 2323
021 807 4500
Berg River Boulevard
S33 44.248 E18 58.108