 | Prepaid electricity meters of Drakenstein Municipality customers successfully reset
10 May 2024 | Press Releases |
10 May 2024
Drakenstein Municipality, covering Paarl, Wellington, Mbekweni, Gouda, Saron, Hermon and Simondium in the Western Cape, is pleased to report that it has successfully completed the formal auditing process of prepaid electricity meters of municipal customers in Drakenstein.
There are now only a few meters outstanding in the area which the Municipality has soft-locked as its meter auditors could not access these homes. Most of these homeowners live abroad and the Municipality will assist them when they return to the country.
As part of the auditing process, the prepaid meters were reset, which means that these municipal customers will be able to purchase electricity without any hassles after November 2024. Resetting was necessary because, by November this year, the encryption key numbers in prepaid electricity meters are set to expire. Failure to reset these key numbers before the November deadline would have resulted in customers not being able to buy electricity.
“The Municipality wants to thank the community of Drakenstein for assisting us by granting our meter auditors access to their residences or businesses to inspect the effectiveness of their prepaid meters, and to reset them," said Councillor Stephen Korabie, Executive Mayor of Drakenstein Municipality.
Please note that the above information does not apply to prepaid meters of direct Eskom customers (residing in areas such as Saron, Gouda and Hermon), as Eskom is responsible for resetting those.
If Drakenstein Municipality customers have any questions about their prepaid electricity meters' resetting, they should please contact Charles Fortuin at 021 807 4538 or Riaan Brandt at 021 807 4887.
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Issued by: Communication and Marketing, Drakenstein Municipality
